Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador

Cisco Desktop Administrator User Guide

228

January 16, 2013

10. Use your mouse to maximize Outlook, then type the following macro 

keystrokes.

[CONTROL] C

Copy the email address.

[HOME]

Press Home to position the cursor in the first field in 
the form.

Macro Keystrokes

Action

[CONTROL] N

Open a blank email message.

[CONTROL] V

Paste the email address in the To: field in the email 
message.

[TAB]

Tab down to the Subject line.

[TAB]

[SHIFT] Y

Type “Your Order” in the Subject line.

O

U

R

[SPACE]

[SHIFT] O

R

D

E

R

[TAB]

Tab to the body of the message.

[SHIFT] D

Type the salutation “Dear ”.

E

A

R

[SPACE]

Macro Keystrokes

Action