Cisco Cisco Agent Desktop 8.5 Guia Do Utilizador
CAD Configuration Setup Utility
January 16, 2013
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CTI OS
Enter the hostname or IP address and port number of the CTI OS (Computer Telephony
Integration Object Server).
Integration Object Server).
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If you have only one CTI OS, enter the information in the CTI OS A section.
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If you are also using a redundant CTI OS in a duplexed environment, enter the
location of the redundant CTI OS in the CTI OS B section.
location of the redundant CTI OS in the CTI OS B section.
If you are running CAD Configuration Setup in upgrade mode, the following question
appears: “Is the CTI OS Security Setting Enabled.” Select Yes or No. If you choose Yes,
ensure that CTI OS security is enabled on the CTI OS server. Then follow the
procedures in “Setting Up CTI OS Security”in the Cisco CAD Installation Guide.
appears: “Is the CTI OS Security Setting Enabled.” Select Yes or No. If you choose Yes,
ensure that CTI OS security is enabled on the CTI OS server. Then follow the
procedures in “Setting Up CTI OS Security”in the Cisco CAD Installation Guide.
NOTE: If you are running CAD Configuration Setup in initial mode
(immediately after installation), the question does not appear.
(immediately after installation), the question does not appear.
Figure 9.
CTI OS