Cisco Cisco E-Mail Manager Unity Integration Option Guia Do Utilizador
![Cisco](https://files.manualsbrain.com/attachments/7380d0050044647c30f5c24bbbf5d0c0b6d9bb84/common/fit/150/50/faa183d287233c52228cfea3dbc2a127fe780f60564fcb0955d9c3d1cd23/brand_logo.png)
Figure 128: Queuing directly to an agent
In this example:
1. This script can be scheduled to run for a particular type of Collaboration Server request.
2. The script attempts to queue the request directly to an agent using the Queue to Agent
node. The Queue to Agent node uses a direct reference to the agent, as shown in its
Properties dialog box:
Properties dialog box:
Scripting and Media Routing Guide Cisco Unified ICM/Contact Center Enterprise & Hosted Release 7.5(1)
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Chapter 13: Example Scripts
Example Web Collaboration Scripts