Cisco Cisco Email Security Appliance C170 Guia Do Utilizador
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Cisco AsyncOS 9.1 for Email User Guide
Chapter 31 Spam Quarantine
Setting Up the Local Spam Quarantine
Ensuring That Message Text Displays Correctly
AsyncOS attempts to determine the character set of a message based on the encoding that is specified in
the message headers. However, if the encoding specified in the headers does not match that of the actual
text, the message will not be displayed properly when viewed in the spam quarantine. This situation is
more likely to occur with spam messages.
the message headers. However, if the encoding specified in the headers does not match that of the actual
text, the message will not be displayed properly when viewed in the spam quarantine. This situation is
more likely to occur with spam messages.
To ensure that message text displays correctly for these messages, see
.
Related Topics
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Specifying a Default Encoding
If an incoming message does not have a character set encoding specified in the headers, you can
configure your appliance to specify a default encoding.
configure your appliance to specify a default encoding.
Doing so will help ensure that these types of messages display properly in the spam quarantine. However,
specifying a default encoding can cause messages in other character sets to display incorrectly. This
setting applies only to messages that do not specify the encoding in the message headers. Generally, you
would only set a default encoding if you expect the majority of your mail that falls into this category to
be of one specific encoding.
specifying a default encoding can cause messages in other character sets to display incorrectly. This
setting applies only to messages that do not specify the encoding in the message headers. Generally, you
would only set a default encoding if you expect the majority of your mail that falls into this category to
be of one specific encoding.
For example, if most quarantined messages that do not specify the character set encoding in the message
headers are in Japanese (ISO-2022-JP), you can set the encoding on the Scan Behavior page as Japanese
(ISO-2022-JP).
headers are in Japanese (ISO-2022-JP), you can set the encoding on the Scan Behavior page as Japanese
(ISO-2022-JP).
Procedure
Step 1
Click Security Services > Scan Behavior.
Step 2
Under Global Settings, click Edit Global Settings.
Step 3
From the Encoding to use when none is specified drop-down list, select the desired encoding type.
Step 4
Click Submit.
Step 5
Click Commit Changes.
Spam Quarantine Language
Each user selects a language in the spam quarantine from the Options menu at the top right of the
window.
window.