Cisco Cisco Agent Desktop 8.5

Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several 
ways to obtain technical assistance and other technical resources. These sections explain how to obtain 
technical information from Cisco Systems.

You can access the most current Cisco documentation at this URL:

You can access the Cisco website at this URL:

You can access international Cisco websites at this URL:

The Product Documentation DVD is a comprehensive library of technical product documentation on a 
portable medium. The DVD enables you to access multiple versions of installation, configuration, and 
command guides for Cisco hardware and software products. With the DVD, you have access to the same 
HTML documentation that is found on the Cisco website without being connected to the Internet. 
Certain products also have .PDF versions of the documentation available.

The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com 
users (Cisco direct customers) can order a Product Documentation DVD (product number 
DOC-DOCDVD= or DOC-DOCDVD=SUB) from Cisco Marketplace at this URL:

Registered Cisco.com users may order Cisco documentation at the Product Documentation Store in the 
Cisco Marketplace at this URL:

Nonregistered Cisco.com users can order technical documentation from 8:00 a.m. to 5:00 p.m. 
(0800 to 1700) PDT by calling 1 866 463-3487 in the United States and Canada, or elsewhere by 
calling 011 408 519-5055. You can also order documentation by e-mail at 

 or by fax at 1 408 519-5001 in the United States and Canada, 

or elsewhere at 011 408 519-5001.

You can rate and provide feedback about Cisco technical documents by completing the online feedback 
form that appears with the technical documents on Cisco.com.