Avaya index 2030 Manual Do Utilizador

 

If ENTER ACCOUNT or NO ACCOUNT appears when making a call, then you must enter an account 
code to continue. The system checks this against its list of codes before allowing the call. You must also 
do this before making a call if your phone displays ACCOUNT. 

To enter an account code at any time during a call, see 

Adding Voluntary Account Codes

. 

 

To enter a forced account code: 

1.  Dial the account code. If you make a mistake, press zDELETE to delete the last digit entered. 

2.  When you have entered the full code, press zDONE. 

3.  If the system does not recognise the code, it displays REENTER ACCOUNT. Repeat the entry or 

end the call. 

4.  If the code is recognised, your call can continue.  

 

You can enter an account code during any external call. The system will record the call on its call log, 
including the account code. The system checks the code against its list of valid codes (ask your System 
Administrator for a copy).  

 

1.  During the call, press zACCOUNT. 

2.  Enter an account code. If you make a mistake, press zDELETE to delete the last digit entered. 

3.  When you have entered the full code, press zDONE. 

4.  If the system does not recognise the code, the phone displays RE-ENTER ACCOUNT.