Avaya index 2030 Manual Do Utilizador

 

If your phone displays NUMBER BUSY when you call another extension, pressing SCROLL reveals a 
number of options you can use. Note that the busy extension may have settings to forward your call to 
another extension or to voice mail. The default time before this happens is 15 seconds. 

• 

CALLBACK:  
Arranges a callback that rings your phone when the extension called becomes free or is next 
used. 

• 

VMAIL:  
If the system has voice mail installed, connects you to the extensions mailbox to leave a 
message. 

• 

MESSAGE:  
Lights the lamp of the extension called. It also stores your number as a message to reply.  

• 

CAMP_ON:  
Though displayed this option is not currently supported. 

 

If the extension you call is busy or just rings, you can set a callback. When that extension becomes free 
or is next used, your phone rings. If you answer, the other extension rings.  

After setting a callback you can make other calls, it will not take place while you are busy. You can only 
arrange one callback at any time. 

The Ringer Timeout sets how long a callback rings your extension before it cancels (see 

Setting the 

Ringer Timeout

). 

 

1. When NUMBER BUSY appears, press SCROLL and then zCALLBACK (the option does not 

appear if you already have a callback set). 

2.  The system ends your call attempt and your phone shows zCALLBACK. 

 

1. Press zCALLBACK. You can do this even whilst the callback is taking place and your phone is 

ringing. 

 

You can leave your extension number as a message for someone to call you. If their extension has a 
message lamp, it lights.  

To leave a message: 

1. When NUMBER BUSY appears, press SCROLL and then press zMESSAGE.