HP laserjet 1010, 1012, 1015 Manual Do Serviço

Large amounts of toner are
scattered around the
characters.

The media resistivity is too high
(most often happens when
transparencies acquire a static
charge).

1.

Use a different media.
Make sure that the media
meets specifications
detailed in the HP LaserJet
Printer Family Print Media
Guide.

2.

Turn the stack of media
over and put it back in the
tray.

3.

Use media (particularly
transparencies) designed
for laser printers.

The printer is operating in
humidity or temperature
conditions that are not within
the recommended ranges
(humidity too low).

Move the product to a different
location.

Vertical white stripes appear.

The toner is low or poorly
distributed in the print cartridge.

Gently rock the print cartridge
back and forth to redistribute
the toner. Replace the print
cartridge.

The media you are using does
not meet HP’s specifications
(for example, it is too moist or
too rough). 

Make sure that the media meets
specifications detailed in the HP
LaserJet Printer Family Print
Media Guide.

Printout is faded in areas.

The printer is operating in
humidity or temperature
conditions that are not within
the recommended ranges.

Move the product to a different
location. Increase airflow
around the printer to prevent
condensation on the laser
scanner lens.

The toner is low or poorly
distributed in the print cartridge.

Gently rock the print cartridge
back and forth to redistribute
the toner. Replace the print
cartridge.

Chapter 6 Troubleshooting

ENWW