HP laserjet 1010, 1012, 1015 Manual Do Serviço

Use the following table to solve problems related to moving paper or documents through the
product.

Pages are coming out curled or
wrinkled.  

Paper curl is inherent to the
laser printing processes, and
occurs when paper is subjected
to heat. Paper curl tends to
relax as the paper cools while
resting on a flat surface.

Make sure that the media meets
specifications detailed in the
Print Media Guide for the
HP LaserJet family. Reset the
fuser mode to the default.

Paper is not stored properly.

Whenever possible, store paper
in its sealed ream at room
temperature.

The media is too long for the
printer output bin.

Use the long media extension.

The printer is operating in
humidity or temperature
conditions that are not within
the recommended ranges.

Move the product to a different
location.

The wrong type of paper is
selected in the printer properties
dialog.

Select the correct media type
under "Type is" (in the printer
properties dialog, on the Paper
tab).

The media you are using does
not meet HP’s specifications
(for example, it is too moist or
too rough). 

Make sure that the media meets
specifications detailed in the HP
LaserJet Printer Family Print
Media Guide.

The media was in the input tray
for too long.

Turn the stack of media over
and put it back in the tray.
Rotate the media 180° and put
it back in the tray.

ENWW

Solving paper-feed problems