Sony LPR-1000MD Manual Do Utilizador

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Troubleshooting

52

• Pack the printer using the original carton and packing 

materials supplied with the printer when you 
purchased the printer.

• Remove the ink cartridge from the printer.
• Insert the yellow rubber cap and the dummy pack 

removed from the ink feeding inlets when setting up 
the printer. Attach the dummy pack into the center ink 
feeding inlets so that the side onto which the labels 
attached comes to the left side.

• Retain the head cartridge inside the printer without 

removing.

• Remove the AC power cord from the printer.
• Keep the printer with the ink cartridge loaded. If you 

remove the ink cartridge, the ink inside the ink 
cartridge may dry up. This may cause the print head to 
clog. If you retain the ink cartridge removed from the 
printer, cover the ink feeding inlets with the yellow 
rubber caps and the dummy pack removed when 
setting up the printer after unpacking.

• Avoid placing the printer in a location subject to:

– excessive dust. Since many precise nozzles are 

located on the head, excessive dust may cause to 
choke the head.

– extremely high or low temperatures. This may cause 

these nozzles to clog up.

– mechanical vibration
– Do not put the printer on a slanted surface. If you 

place the printer on a slanted surface, this may cause 
leakage of the ink.

• If you do not intend to use the printer for a long period, 

it is recommended to put a cover over the printer.

The following troubleshooting checks will help you 
correct the most common problems you may encounter 
with your printer. Before proceeding with these trouble 
checks, first check that the power cord is firmly 
connected. Should the problem persist after you have 
applied the remedy suggested below, unplug the printer 
and contact your dealer.

The printer is not 
turned on. (The ON/
STANDBY indicator 
does not light in 
green.)

• The main power switch located on 

the back of the printer is not set to 
ON.
tSet the main power switch to 

• The power cord connection may not 

be correct.
tCheck the connections and 

rectify, if necessary. (Refer to 
“Turning the Printer On” 
described in the printed Setup 
Manual.)

tCheck whether power is supplied 

to the wall outlet.

The printer does not 
ready itself to print. 
(ON/STANDBY 
indicator blinks or is 
lit in orange.

An error message is displayed on the 
status monitor or printer window 
display.
tTake remedies according to the 

The ON/STANDBY 
indicator is lit in 
green and the 
READY button is lit 
in orange.

Proceed as follows to correct:
1

Push and hold the ON/STANDBY 
button for three seconds.

2

After the ON/STANDBY indicator 
turns to orange, push the ON/
STANDBY button again.

If the ON/STANDBY and READY 
indicators do not light in green, 
disconnect the AC power cord and try 
to perform the above operations again. 
If the printer does not start even after 
you take the above remedies, the printer 
is malfunctioning. Contact your dealer.

Printing does not 
start.

• An error message is displayed on the 

status monitor.
tTake remedies according to the 

• The main power switch is set to off.

tSet the main power switch to on. 

• Neither the ON/STANDBY 

indicator nor the READY indicators 
are lit in green.
tTurn both the ON/STANDBY 

indicator and the READY 
indicator to green. (page 10)