Star Micronics TCP400 Series Manual Do Utilizador

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8.  Troubleshooting 
8-1. Trouble when Turning on the Power 
 
Symptom 
  Possible Cause  
What to Do 
The power lamp
Won’t accept  The power cord is not
Correct connect the power
does not light.
cards.
correctly connected.
cord.
Broken wire in power cord.  
Broken wire in fuse.
Contact your dealer.
Accepts cards. Display LED burned out.
The power lamp
Won’t accept  Reader/writer error.
lights.
cards.
Accepts cards Bad Card
Use a normal card.
but reader/
Card damaged, bent,
writer
data erased on card,
operating
or other user card.
incorrectly.
Head is dirty.
Clean using a cleaning card.
Composing system is
not operating normally.
Contact your dealer.
Reader/writer error.
8-2. Trouble when Operating  
 
Symptom 
Possible Cause 
What to Do 
Cards are not discharged.
Card is jammed.
Turn on power to reader/writer
again.
If cards are still not discharged,
turn off the power and open the
upper cover.
Then, pull the snap lever to
raise the upper portion of the
mechanism to remove the card.
Reading/Writing errors occur  Inappropriate card.
Use the recommended card.
Using other card type.
Use the correct card.
Card data erased by magnet.  
Card is bent.
Issue a new card.
Card is damaged.
Head is dirty.
Clean using a cleaning card.