Nortel Networks meridian m3905 Manual Do Utilizador
5
Your Telephone’s Controls
Your Telephone’s Controls
This section describes the features on the M3905 ACD Meridian Digital
telephone.
telephone.
Programmable Line/Feature Keys (Self-labeled)
In addition to secondary extension number(s), you can have features assigned to
the function keys on your telephone. An LCD indicator shows the status of the
feature assigned to each key. See “Agent features” on page 18. Also see “Call
Center Supervisor features” on page 25.
the function keys on your telephone. An LCD indicator shows the status of the
feature assigned to each key. See “Agent features” on page 18. Also see “Call
Center Supervisor features” on page 25.
Line Key
A steady LCD indicator appearing beside
a
a
Line
(DN) Key means that the feature or
line is active. A flashing LCD indicator
means the line is on hold or the feature is
being programmed.
means the line is on hold or the feature is
being programmed.
Auto Dial Key
An
Auto Dial
Key
lets you dedicate a
Line/Feature Key to a specific number.
Display Key
The Display Key allows you to display
information associated with the
Line/Feature Keys. The display information
on a second caller does not interfere with
the current call in progress.
information associated with the
Line/Feature Keys. The display information
on a second caller does not interfere with
the current call in progress.
Note 1:
The display key could be configured on your M3905 ACD telephone as
a fixed key. You can use the Display Key with other feature keys to display
information associated with the feature keys. To display information on the second
caller does not interfere with the current call in progress.
information associated with the feature keys. To display information on the second
caller does not interfere with the current call in progress.
Note 2:
On the Meridian SL-100, press the Inspect Key to view information on a
second caller while on an active call.
Options Key
The
Option
Key is a dedicated
Programmable Line/Feature Key. The
Options Key is located at the top left side
of the upper display area. Press the
Options Key is located at the top left side
of the upper display area. Press the
Options
Key to access the Options Menu.
2494
Marketing
Display
Options