Nortel Networks meridian m3905 Manual Do Utilizador

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Your Telephone’s Controls
Call Agent
/
The 
Call Agent
 Key on the Supervisor set 
connects the supervisor to an agent 
position.
Supervisor Observe
Supervisor Observe
 Key (LED) allows a 
walk-around supervisor to plug the 
headset into the headset jack at the side of 
the agent’s telephone and monitor or join 
the conversation between the agent and 
the Call Center caller.
Application Keys
Quit Key
The
 
Quit
 
Key ends an active application 
without affecting the state of any call on 
the telephone.
Copy Key
/
The
 
Copy
 
Key on the M3905 is for future 
applications.
Navigation Keys
The 
Navigation
 Keys allow you to move 
up, down, right, and left through features, 
menus, and application functions on the 
display.
More...Key
The 
More
 Key allows you to access the 
next layer of the Programmable Feature 
Keys.
Primary Directory Number
The lower right key of your programmable keys is the ACD Primary Directory
 
Number
 
(
DN)
 
Key. The In-Calls Key is the same as your ACD Primary Directory 
Number (DN) Key. On an ACD set there can be a prime ACD Directory Number 
as well as an individual Directory Number. 
CallAgt
Quit
Copy
More...