Nortel Networks meridian m3905 Manual Do Utilizador

This section describes some non-ACD features commonly used for call processing. 
Your telephone system administrator assigns features to your programmable 
feature keys. Whenever this guide describes a procedure that requires special 
codes, ask your telephone system administrator to provide these to you.
To access a feature, press a Feature Key or enter a Flexible Feature Code (FFC). 
The system administrator supplies you with Flexible Feature Codes or Feature 
Access Codes.

In order to use a feature described in this section, your system software must 

support the feature and the feature must be assigned to your telephone. Check 
with your system administrator for more details.

This section describes features you can use when making a call. There are several 
ways to make a call from your M3905 Call Center Digital Telephone. 

If your M3905 ACD telephone is equipped with a handset, you must lift the 

handset and press a DN or ACD DN to get a response in the handset.

1. Press the

 Key (non-ACD 

Key).

2.

 the number.

Note: If you are not in Not Ready or Make Busy mode while you are on a 

call on your Individual DN line, the call is put on hold enabling you to answer the 
ACD In-Calls line. However, if you are on an ACD call and a call comes in on 
your Individual DN line, you cannot put your ACD call on hold to answer your 
Individual DN line call.

Auto Dial lets you dedicate a feature key to a specific telephone number. When 
the Auto Dial Key is pressed, the number is dialed automatically.

1. Select an 

 

 Line.

2. Press the associated 

 Key. 

This automatically dials the number.

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