Netgear WG302 Manual Do Utilizador

Reference Manual for the NETGEAR ProSafe Wireless Access Point 802.11g WG302

Troubleshooting

6-3

September 2004

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The computer with the wireless adapter may not have the correct TCP/IP settings to
communicate with the network. Restart the computer and check that TCP/IP is set up properly
for that network. The usual setting for Windows the Network Properties is set to “Obtain an IP
address automatically.”

•

The access point’s default values may not work with your network. Check the access point
default configuration against the configuration of other devices in your network.

I cannot connect to the WG302 to configure it.

Check these items:

•

The WG302 is properly installed, LAN connections are OK, and it is powered on. Check that
the LAN port LED is green to verify that the Ethernet connection is OK.

•

The default configuration of the WG302 is for a static IP address of 192.168.0.228 and a Mask
of 255.255.255.0 with DHCP disabled. Make sure your network configuration settings are
correct.

•

If you are using the NetBIOS name of the WG302 to connect, ensure that your computer and
the WG302 are on the same network segment or that there is a WINS server on your network.

•

If your computer is set to “Obtain an IP Address automatically” (DHCP client), restart it.

•

If your computer uses a Fixed (Static) IP address, ensure that it is using an IP Address in the
range of the WG302. The WG302 default IP Address is 192.168.0.228 and the default Subnet
Mask is 255.255.255.0. If you are not sure about these settings, follow the instructions for

“Use AutoCell Enhanced RF Security. In addition to standard encryption and security
mechanisms such as WEP and WPA, the WG302 AutoCell feature provides self-organizing
micro cells for an additional level of privacy for enterprises. In this mode, AutoCell shrinks
the size of coverage to the minimum to reach clients but also shrinks the size of the beacons
that access points use to announce their presence. This mode makes an enterprise wireless
LAN nearly invisible to users outside an office building. AutoCell clients such as the
NETGEAR WAG511 are highly-recommended for Enhanced RF Security.” on page 3-5

When I enter a URL or IP address I get a timeout error.

A number of things could be causing this. Try the following troubleshooting steps.