Hotpoint wd71 Manual Do Utilizador

20

If the appliance is still not working

contact:

UK: 08709 066 066

Republic of Ireland:1850 302 200

you will be asked for the following

information:- 
●

Name, address and post code

●

Telephone number

●

Model/serial number and 

colour, which can be found 

on the inside of the door

●

Date of purchase

●

Clear and concise details of 

the query or fault.

● Is the appliance plugged in and switched ‘On’?
● Is the socket OK? Try plugging another 

appliance into the socket.

● Is the fuse in the appliance plug OK? If not, 

replace it. See ‘Electrical Supply’ page 2.

● Did you check the water supply was flowing

before connecting the hoses to appliance inlet

valves. See ‘Hot & Cold Fill’ page 6.

● Are the hoses correctly connected, unkinked

and water supply taps to the appliance fully

turned on? See ‘Installation’ pages 4, 5, 6 & 7.

● Have you pressed the ‘On/Off’ button? 

A green band is visible on selection.

● Have you pressed the ‘Start’ button? 
● Have you closed the door firmly?

● Has the drain hose been installed correctly? 

See ‘Installation’ pages 4, 5, 6 & 7.

● Is the hose kinked? See ‘Installation’ pages 

4, 5, 6 & 7.

● If you have connected your appliance to a sink

waste system ensure that you have cut out the

membrane on the under sink waste disposal

unit, and check that the unit is not blocked with

lint. See ‘Installation’ pages 4, 5, 6 & 7.

● Have you selected Rinse Hold? If so, cancel 

option. See ‘Wash Features’ page 15.

● Are the fill hoses tightened correctly? Perhaps

the washers are not sealing properly.

● Is the standpipe or household drain blocked?

You will need to call a plumber if you cannot

clear the blockage.

Other things which can extend programme times

include:
● Low temperature or pressure of the incoming 

hot water. See ‘Installation’ pages 4, 5, 6 & 7.

● Certain optional wash features ie. ‘Rinse Hold’.

● Have you selected Rinse Hold? If so, cancel. 

See ‘Optional Wash Features’ pages 15-16.

● Has the programme finished?

Your appliance has an interlocking door system 

which cannot be opened when a programme 

has been selected, the appliance is switched 

‘ON’ or when the         symbol is displayed in 

the Infobubble™. See ‘Getting to know your 

Appliance’ pages 8 & 9.

Switch ‘OFF’ the mains On/Off button, wait 1-2

minutes and apply light pressure to the door to

release. 

● Is the drawer clogged with detergent? 

See ‘Cleaning’ page 19.

The appliance is designed to vent steam from the

dispenser drawer during hot washes.

● Have you used the correct amount of 

detergent suitable for automatic washing 

appliances? See ‘Dispensing Liquid or powder

Detergent’ page 18.

● If you have used the wrong type, flush out your

appliance by selecting a rinse programme.

● Follow instructions on the detergent pack, 

taking into consideration load size, soiled loads

and water hardness. 

● Clean dispenser drawer and compartments.

See ‘Cleaning’ page 19.

Your appliance may have an unbalanced wash load.

Check that there is no water visible in the drum, it

could be hot and spill out. Open the door, 

redistribute the washed clothes by hand and 

reselect the appropriate final spin option for 

Programme ‘G’ page 13.

balance the load.
● Did the water pump out? See ‘Installation’ 

pages 4, 5, 6 & 7.

● Did you use a short spin programme on a 

non-synthetic load?

If the noise is excessive you should check:
● Have the transit brackets been removed? 
● Have you removed loose items such as coins

etc... from the pockets as these can rattle about

inside the appliance drum and cause damage.

● Have you adjusted the feet to stabilise the 

appliance? See ‘Installation’ pages 4, 5, 6 & 7.

● Is the cold water switched on at the tap?
● Did you select the correct heat/time setting. 

See Choosing a Drying Programme on page 14.

● Was the laundry spun dry at the end of the 

wash programme? If not, select a spin and dry 

option to suit the fabric type of the load.

● If a programme is running, the display should 

automatically be corrected when the next step 

of the programme starts. Press and hold either 

the ‘Cancel’ or a ‘Wash Programme’ button for 

1 second and release. If the correct information 

is still not displayed in the Infobubble™, switch 

‘OFF’ the machine using the mains On/Off 

button, wait 5 seconds and switch back on.