Panasonic KX-MB2575 Guia De Utilização
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Problem
Cause & Solution
The other party complains
that received documents are
too dark and cannot be read.
that received documents are
too dark and cannot be read.
R You used a coloured paper as a document. Change the contrast (page 48)
and make a lighter copy of the document, using “TEXT” resolution
(page 48), and try again.
(page 48), and try again.
I cannot receive documents.
R The telephone line cord is connected to the [EXT] socket on the unit.
Connect to the [LINE] socket (page 22).
R The PC fax setting (feature #442 on page 83) is activated and the received
fax documents are automatically transferred to the computer. View the
received documents using the computer (page 68).
received documents using the computer (page 68).
received fax documents are automatically stored in memory. View the
received documents using the web browser on the computer connected via
the LAN (page 69).
received documents using the web browser on the computer connected via
the LAN (page 69).
R Set the maximum fax speed to “14.4kbps” (feature #418 on page 81).
R Recording paper is installed in the manual tray. Remove the recording paper
R Recording paper is installed in the manual tray. Remove the recording paper
from the manual tray. (y)
I cannot receive the whole
document (LAN supported
models only). (y)
document (LAN supported
models only). (y)
R The fax to email address (feature #452 on page 84) is activated. In this case,
only faxes within the fax memory capacity (page 137) can be received.
Deactivate the feature, then ask the other party to resend the document.
Deactivate the feature, then ask the other party to resend the document.
I cannot receive documents
automatically.
automatically.
R The receiving mode is set to TEL mode. Set to FAX ONLY mode (page 64)
R The time taken to answer the call is too long. Decrease the number of rings
before the unit answers a call (feature #210 on page 76).
The display shows
“CONNECTING.....”, but
faxes are not received.
“CONNECTING.....”, but
faxes are not received.
R The incoming call is not a fax. Change the receiving mode to TEL mode
The printing quality of the
received documents is poor.
received documents is poor.
R If documents can be copied properly, the unit is working normally. The other
party may have sent a faint document or there may be something wrong
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
with the other party’s machine. Ask them to send a clearer copy of the
document or to check their fax machine.
R If documents cannot be copied properly, refer to “12.4.2 Printing
The other party complains
that they cannot send a
document.
that they cannot send a
document.
R The memory is full of received documents due to a lack of recording paper
or a recording paper jam. Load paper (page 32) or remove the jammed
paper (page 126).
paper (page 126).
R If the PC fax setting (feature #442 on page 83) is set to “ALWAYS”, check
the connection between the computer and the unit.
R If the fax preview mode (feature #448 on page 69) is set to “ON”, use the
web browser on the computer connected via the LAN to view, print or save
the documents, and then erase unnecessary documents (page 69).
the documents, and then erase unnecessary documents (page 69).
R The unit is not in FAX ONLY mode. Press MvN repeatedly to turn ON the
MvN light.
I cannot select the desired
receiving mode.
receiving mode.
R If you want to set FAX ONLY mode:
– press MvN repeatedly to turn ON the MvN light.
R If you want to set TEL mode or TEL/FAX mode:
– select the desired mode using feature #404 (page 80), and press
MvN repeatedly to turn OFF the MvN light.
When an extension telephone
is connected, I cannot receive
documents by pressing
MGNMBNM9N.
is connected, I cannot receive
documents by pressing
MGNMBNM9N.
beforehand.
R Press MGNMBNM9N firmly.
R You may have changed the remote fax activation code from MGNMBNM9N
R You may have changed the remote fax activation code from MGNMBNM9N
(default setting). Verify the remote fax activation code (feature #434 on
page 82).
page 82).
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12. Help