Netgear 10400149 Manual Do Utilizador

Troubleshooting

7-5

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If you are attempting to set up your On Networks router as an additional router behind an 
existing router in your network, consider replacing the existing router instead. On Networks 
does not support such a configuration.

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If you are attempting to set up your On Networks router as a replacement for an ADSL 
gateway in your network, the router cannot perform many gateway services, for example, 
converting ADSL or Cable data into Ethernet networking information. On Networks does not 
support such a configuration. 

If you can access your router, but your router is unable to access the Internet, review the topics in 
this section: 

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If your WiFi router is unable to access the Internet, and your Internet light is amber, check the 
WiFi router to see if it is able to get an Internet IP address from your service provider. Unless you 
have a static IP address, your WiFi router automatically requests an IP address from your service 
provider. 

To check your WiFi router’s Internet IP address: 

1. Log in to the WiFi router.

2. Select Router Status, under Maintenance in the main menu, to check that an IP address is 

shown for the Internet Port. If 0.0.0.0 is shown, your WiFi router has not obtained an IP 
address from your service provider.

If your router is unable to obtain an IP address from the your service provider, the problem might 
be one of the following: