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N. V. Nederlandsche Apparatenfabriek NEDAP ADRRFRFID Manual Do Utilizador

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Manual iSense Lumen series
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The system is not connected to Device Management, and you don't have a Nedap Retail authentication
software: choose one of the following steps:
If your laptop is able to connect to Device Management via a 3G dongle or Wi-Fi, you can use
this option to enter your username and password.
If that is not available, you can use your smartphone.
If your smartphone has no internet access, you can call your main technician to get an
authentication code.
Please contact support for more details on how to obtain a Nedap Retail username and password.
Getting help in the wizard
If something is not clear, each page has a question mark button in the top right corner. You can click this to get
more information on what is expected to do on a certain page.
Firmware version and System ID
When you ask for support on a specific system, the support engineer will always ask you for the firmware
version and the system ID. The firmware version is displayed in the right top of the configuration wizard. If you
click the firmware version, a pop-up will appear that shows the System ID.
Factory reset
To execute a factory reset on a single Renos unit, the following steps need to be executed:
Turn off the system by removing the power cable of the Power Inserter.
Connect a Mini-USB cable from the USB service port to the USB port on the Renos unit.
Reconnect the power cable to the Power Inserter.
The LED that usually indicates that the firmware is running (the green LED on the right) will show the
following behavior:
Blink couple of times
Stay on
Blink couple of times
When this is completed, wait one minute before proceeding.
Turn off the power.
Remove the USB cable.
Turn on the power.