Prentke Romich Company A-ACN100030PRC Manual Do Utilizador
Accent 1000 Hardware Manual
46
NuVoice Troubleshooting
If you are experiencing problems with the device operating system or the NuVoice software, it is
important to read and follow these instructions.
For any internal system software troubleshooting, always plug in the battery charger first.
For any internal system software troubleshooting, always plug in the battery charger first.
The Device Stops Speaking
1. In the NuVoice software, select the
Tools icon and then select the Toolbox key.
2. Select
Maint Menu.
3. Select
Power Management.
4. Select
Shutdown.
5. After the device has shut down, press the power button to restart the device.
The Device is Not Working Correctly or Freezes, but You Can Access the NuVoice Software
Important! Do not use the power button.
1. In the NuVoice software, select the
1. In the NuVoice software, select the
Tools icon and then select the Toolbox key.
2. Select
Maint Menu.
3. Select
Power Management.
4. Select
Restart.
The NuVoice Toolbox is Not Responding or is Unavailable
1. Open the Windows
Start menu.
2. Pull the Windows
Charms menu from the right side of the display.
3. Tap the
Power icon.
4. Select
Restart. Do not select Shutdown.
If you have access to a USB keyboard:
1. Plug the keyboard into a USB port on the device.
2. Press
1. Plug the keyboard into a USB port on the device.
2. Press
Ctrl-Alt-Del.
3. If a blue screen appears with
Lock, Switch, Sign-out, etc. on it, use the Tab key until it highlights the
I/O option in the lower left corner.
4. Select
Enter.
5. Select
Restart.
As a Last Resort
Insert an unbent paper clip into the small hole in the power button until the device shuts down. Then
press the power button to restart the device.
Important! This action may cause issues with the memory and performance of the device.
Important! This action may cause issues with the memory and performance of the device.