Prentke Romich Company A-ACN100030PRC Manual Do Utilizador
Accent 1000 Hardware Manual
45
Troubleshooting
Battery Troubleshooting
The battery died while the NuVoice software was running
The battery charger LED and the charging LED on the front of the device will begin to alternate flashing.
Plug in the battery charger to continue using the device. If you do not plug in the battery charger, the
NuVoice software and/or the operating system will shut down, the LEDs will stop blinking, and the
device will turn off.
To restart the device, plug in the battery charger, press and hold the power button for a few seconds,
To restart the device, plug in the battery charger, press and hold the power button for a few seconds,
and watch the display screen. If the battery was completely dead, you may want to let it charge for
awhile before you turn your device on.
You think the device battery needs to be replaced
The battery in your device is replaceable. If the battery will not recharge or hold a charge, call the PRC
Service Department before replacing the battery: (800) 262-1990. Outside the United States, call your
local distributor.
There is a slight risk of explosion if you replace the battery with an incorrect type.
You think the battery charger needs to be replaced
Use only the battery charger that came with the device. Any other charger may damage the batteries. If
you think your charger needs to be replaced, call the PRC Service Department at (800) 262-1990; outside
the U.S., call your distributor. Service can determine if replacement is necessary and direct you to the
correct charger.
General Troubleshooting
You select a key but get the wrong response
If you are selecting keys on the keyboard but not getting the correct responses, thoroughly clean the
display screen as described under “Cleaning and Disinfecting” on page 43. Then try again.
High-Efficiency Fluorescent Lights and the Use of Infrared
There is often a compatibility problem between many infrared controls and high-efficiency fluorescent
lights.
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including
If the device is being used in a room that has high-efficiency fluorescent lighting, the infrared, including
headpointing, computer access, remote control commands, etc., may not work. Turn the lights off and
the IR will work correctly.