Intel SC5299UP SC5299UPNA Manual Do Utilizador

9.9  Serviceability and Availability 

This system is designed to be serviced by qualified technical personnel only. 

The desired Mean Time To Repair (MTTR) of the system is 30 minutes including diagnosis of 
the system problem. To meet this goal, the system enclosure and hardware have been 
designed to minimize the MTTR.  

Following are the maximum times that a trained field service technician should take to perform 
the listed system maintenance procedures, after diagnosis of the system. 

Activity 

Time Estimate 

Remove cover 

< 1 minute 

Remove and replace hard disk drive 

1 minute 

Remove and replace 5.25-in peripheral device 

1 minute 

Remove and replace fixed power supply module 

1 minute 

Remove and replace hot-swap power supply module 

< 1 minute 

Remove and replace drive cage fan 

5 minutes 

Remove and replace system fan 

1 minute 

Remove and replace backplane board 

5 minutes 

Remove and replace control panel board 

5 minutes 

Remove and replace server board  

5 minutes 

9.10  Calculated MTBF 

The calculated MTBF (Mean Time Between Failures) for the Intel

®

 Entry Server Chassis 

SC5299-E, as configured from the factory, is presented in the following tables.