Saeco Super-automatic espresso machine HD8745/22 HD8745/22 Manual Do Utilizador

36

This chapter summarizes the most common problems you could encoun-
ter with your machine. If you are unable to solve the problem with the 
information below, visit www.philips.com/support for a list of frequently 
asked questions or contact the Philips Saeco hotline in your country. You 
fi nd its contact details in the warranty booklet bypacked separately or on 
www.philips.com/support.

The machine does not turn on.

The machine is not connected to the 
power source.

Connect the machine to the power source.

The coff ee is not hot enough.

The cups are cold.

Preheat the cups with hot water.

Hot water or steam is not dispen-
sed.

The hole of the hot water/steam wand 
is clogged.

Clean the hole of the hot water/steam wand 
using a pin.
Make sure that the machine is turned off  
and has cooled before performing this 
operation.

Pannarello is dirty (if supplied).

Clean the Pannarello.

The espresso is not creamy 
enough.

The coff ee blend is unsuitable, the coff ee 
is not freshly roasted or the grind is too 
coarse.

Change coff ee blend or adjust the ceramic 
coff ee grinder as explained in section
“How to adjust the ceramic coff ee grinder”.

The machine takes a long time to 
warm up or the amount of water 
dispensed from the hot water/
steam wand is too small

The machine’s water circuit is obstructed 
by limescale build-up.

Descale the machine.

The brew group cannot be 
removed.

The brew group is out of place.

Turn the machine on. Close the service door. 
The brew group automatically returns to the 
correct position.

The coff ee ground drawer is inserted.

Remove the coff ee ground drawer fi rst, then 
the brew group.

The machine grinds the coff ee 
beans but no coff ee comes out.

The brew group is dirty.

Clean the brew group (section “Brew Group 
Cleaning”).

The water circuit is not primed.

Prime the water circuit (section “Using the 
Machine for the First Time”).

Rare event that occurs when the machi-
ne is automatically adjusting the dose.

Brew a few espressos as described in section 
“Saeco Adapting System”.

The dispensing spout is dirty.

Clean the dispensing spout.

The coff ee is too weak.

Rare event that occurs when the machi-
ne is automatically adjusting the dose.

Brew a few espressos as described in section 
“Saeco Adapting System”.

The ceramic coff ee grinder is set to a 
coarse grind.

Adjust the ceramic coff ee grinder to a fi ner 
setting (see section “How to adjust the 
ceramic coff ee grinder”)

Coff ee is brewed slowly.

The coff ee grind is too fi ne.

Change coff ee blend or adjust the grind as 
explained in section
“How to adjust the ceramic coff ee grinder”.

The water circuit is not primed.

Prime the water circuit (section “Using the 
Machine for the First Time”).

The brew group is dirty.

Clean the brew group (section “Brew Group 
Cleaning”).

 Note: 

These problems can be considered normal if the coff ee blend has been changed or if the machine has just been 
installed. In this case wait until the machine performs a self-adjusting operation as described in section “Saeco 
Adapting System”.