Steinberg UR22 AUDIO-INTERFACE 502004313 Ficha De Dados

Códigos do produto
502004313
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Troubleshooting
UR22 
 Operation Manual
13
Troubleshooting
Power does not turn on.
Make sure that the device is 
properly connected to the 
computer via a USB cable.
Connecting between the computer and the device 
via a USB cable supplies power source to the 
device.
 
Confirm whether or not a proper 
USB cable is used.
If the USB cable is broken or damaged, replace the 
USB cable with a new one. Use a USB cable no 
longer than 3 meters.
Has Yamaha Steinberg USB 
Driver been installed properly?
Refer to the Getting started to complete Yamaha 
Steinberg USB Driver installation.
No Sound
Are the volume controls of the 
device set to appropriate levels? 
Confirm the levels of the [OUTPUT] knob and 
[PHONES] knob. 
Are the microphones and monitor 
speakers connected to the device 
properly? 
Refer to the section “Connection Examples” (page 
10) to
 confirm the connection.
Are the audio driver settings on 
DAW software set properly?
Refer to the section “Configuring the Audio Driver 
Settings on DAW Software” (page 11) to set it. 
Is the “ASIO Driver” setting on the 
Cubase series program set 
properly?
From the Cubase series menu, open the “Devices” 
→ “Device Setup…” → “VST Audio System”, then 
confirm that the “Yamaha Steinberg USB ASIO” 
(Windows) or “Steinberg UR22” (Mac) is selected on 
the“ASIO Driver.” 
Was the power of the device 
turned on before starting the DAW 
software?
Before starting the DAW software, connect the 
device to a computer and turn on the power of the 
device. 
Is the device connected to a 
computer via a USB hub?
Connect it directly without using a USB hub.
Has Yamaha Steinberg USB 
Driver been installed properly?
Refer to the Getting started to complete Yamaha 
Steinberg USB Driver installation.
Are any USB devices you are not 
using connected to the computer?
Remove them then confirm the sound.
Are any other applications 
running at the same time?
Quit all applications you are not using then confirm 
the sound.
Is the UR22 selected in the 
control panel for Yamaha 
Steinberg USB Driver? (Windows 
only)
When connecting two or more devices compatible 
with the Yamaha Steinberg USB Driver to the 
computer, select UR22 in the Device settings (page