Philips Ladyshave HP6341/00 HP6341/00 Ficha De Dados

worldwide guarantee leaflet). If there is no Consumer 

Care Centre in your country, go to your local Philips 

dealer.

This chapter summarises the most common problems 

you could encounter with the appliance. If you are unable 

to solve the problem with the information below, contact 

the Consumer Care Centre in your country. 

Problem

Cause

Solution

The appliance is 

not performing 

as well as it 

should.

The shaving unit 

is dirty.

Remove the 

shaving unit and 

clean it under 

the tap or with 

the cleaning 

brush. Remove 

any hairs that 

might be stuck 

under the 

trimmer.

You put the 

appliance on the 

skin at a wrong 

angle.

Make sure 

that you put 

the appliance 

on the skin 

at an angle 

of 70° (see 

chapter ‘Using 

the appliance’, 

section 

‘Shaving’).

The appliance 

runs too slowly 

(and produces 

an odd sound).

The batteries are 

nearly empty.

Replace the 

batteries.

The shaving unit 

is dirty.

Clean the 

shaving unit.

The shaving unit 

needs to be 

lubricated.

Lubricate the 

shaving unit 

with a few 

drops of sewing 

machine oil.

More skin 

irritation than 

usual.

The shaving foil 

is damaged or 

worn.

Replace the 

shaving unit.

The appliance 

does not work.

The batteries are 

empty.

Replace the 

batteries.

You have 

not placed 

the batteries in 

the battery 

compartment 

correctly.

Put the 

batteries in the 

compartment 

in accordance 

with the + and 

- indications 

in the 

compartment.

You have 

not attached 

the battery 

compartment 

cover properly.

Push the 

battery 

compartment 

cover onto 

the appliance 

(‘click’).

The appliance 

fell into the 

water while 

the battery 

compartment 

was open.

Let the 

appliance 

dry. Do not 

reattach 

the battery 

comportment 

cover until the 

inside of the 

appliance is 

completely dry.

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