Bose® AM10SV Manual Do Proprietário

Reference

If you have a problem with your Acoustimass

®

 speaker system, turn off your sound source and try the following solutions. If you still have 

a problem, contact your Bose

®

 dealer to arrange for service. To contact Bose directly, refer to the contact sheet in the carton. 

System does not function at all

•  Make sure the receiver and powered Acoustimass module are plugged into an operating AC outlet and that the 

receiver is turned on.

•  Be sure to select an audio source on the receiver (Blu-ray or DVD player, CBL/SAT box, gaming system, etc.).

No sound

•  Increase the volume. 
•  Disconnect any headphones. 
•  Check the speaker connections at the bass module, reciever, and speakers. 
•  Make sure that both the powered Acoustimass module and the receiver are plugged in.
•  For digital sound, be sure an HDMI, coaxial or optical cable connects the digital output of the audio source  

with the digital input on your receiver.

•  Be sure the audio source selected is correct. For example, select DVD audio on your receiver to hear the  

DVD sound.

No surround sound

•  Make sure the source material contains surround sound.
•  If you are using the Dolby Pro-Logic mode on your receiver, make sure surround sound is turned on.
•  Be sure the source material (Blu-ray

™

 or DVD player, CBL/SAT box, gaming system, etc.) is Dolby Digital encoded.

•  Be sure your receiver is processing a signal from a stereo TV, laserdisc, Blu-ray player or DVD player, or other 

 surround sound source.

•  If you are using digital programming, verify that the settings are correct at the receiver.

No bass

•  Be sure the speaker connections from the receiver to the amplifier are in the correct phase, red-collared wire to red 

connector (+ to + and – to –).

•  Verify that the speaker size in the reciever is set to large.

Not enough or too much bass

•  Move your Acoustimass module closer to a wall or corner to increase bass. Move it farther from a wall or corner to 

decrease bass.

•  Adjust the LFE level or Room Compensation control.

Sound is distorted

•  Make sure speaker wire is not damaged.
•  Reduce the volume of external components connected to the receiver.