Avaya 38HBK00001SCM Manual Do Utilizador

Sharing INDeX CCM
1. From the Windows 98 desktop, click (using the right mouse button) Network

Neighborhood and select Map Network Drive.

2. Select a Map Drive (e.g. E:), in the Path Type \\ARCHIVERSQL\C, ensuring

Reconnect at logon is also checked as shown on the following screen:

3. Click OK.
This enables you to share the INDeX CCM (e.g. INDeX Call Centre View) files.

Sharing INDeX Taskbar
1. From the Windows 98 desktop, click (using the right mouse button) Network

Neighborhood and select Map Network Drive.

2. Select a Map Drive (e.g. F:), in the Path Type \\ARCHIVERSQL\SDXSHARE,

ensuring Reconnect at logon is also checked as shown on the following
screen:

3. Click OK.
This enables you to share the INDeX Taskbar files.

ODBC provides a link between the database in the Server PC and the Client PC.
To install ODBC see "Install ODBC (Open Database Connectivity)" on page 33.

Note
If the Server PC name has been changed you must perform the procedures detailed in
"Changing the ODBC Settings" on page 74.

You are now ready to install INDeX CCM applications.