Avaya 38HBK00001SCM Manual Do Utilizador

This section details the Client PC configuration as follows:

•

  Install Windows 2000 Service Pack 1.

•

  Windows 2000 modifications for INDeX CCM applications.

•

  Map Network Drive

•

  Install Display Adapter.

•

  Install ODBC.

Alteration to Windows 2000's configuration including the addition of software mean
that the Service Pack (containing Microsoft bug fixes) needs to be reapplied.
Follow the instructions on your Windows 2000 disk to re-install the service pack.

To be able to install and run the INDeX CCM application it is essential to modify
Windows 2000 as detailed in this section.
Perform the following procedures as detailed in:

•

  Regional Settings as detailed below

•

  Guest Account as detailed on page 50

•

  Event Log Settings as detailed on page 50

•

  Install EtherLink PCI Network Interface Card as detailed on page 23 and the

relevant Network setup as required

The Regional Settings need to be changed from the default installation settings
which are usually English (United States).
1.  From the Windows Taskbar, click Start, point to Settings and select Control

Panel.

2.  From the Control Panel, open Regional Options.
3.  From the General Tab select English (United Kingdom), click Apply and then

click on Ok.