Toshiba 42SL417U Manual Do Utilizador

• The Auto Tuning feature may have erased the channel from 

memory. Add the channel to the channel memory (

- p. 28).

• The Lock feature may have blocked the channel. Unblock the 

channel (

- p. 38).

• If you cannot tune digital channels, check the antenna 

configuration (

- p. 28). If the problem persists, clear all 

channels from the channel list and reprogram channels into 
memory (

- p. 28). If the problem persists, use the Reset 

Factory Defaults procedure (

- p. 44). See “TV stops 

responding to controls” and “Other problems” (

- p. 70).

Closed caption problems

• If the program or video you have selected is not closed-

captioned, no captions appear.

• If text is not available, a black rectangle may appear. If this 

happens, turn off the closed-caption feature (

- p. 35).

• A closed-caption signal may not display correctly under the 

following circumstances: a) the videotape is dubbed; b) the 
signal reception is weak; or c) the signal reception is 
nonstandard (

- p. 35).

Rating blocking (V-Chip) problems

• If you forget your PIN code: While the PIN code entering 

screen is displayed, press 

Q

 4 times within 5 seconds. The 

old PIN code is cleared (

- p. 36). 

• The V-Chip feature is available for U.S. V-Chip systems only 

(

- p. 36).

No HDMI

®

 CEC Control operation

• HDMI

®

 CEC Control feature is available for Toshiba HDMI

®

 

CEC compatible devices.

• Ensure HDMI cables with the HDMI Logo (

) are 

used.

• When the connected HDMI

®

 CEC device does not work 

correctly after you have changed the device’s settings, turn 
off your TV and unplug the power cord. After 1 minute, plug 
it in and turn it on again.

• If several devices are connected, HDMI

®

 CEC Control feature 

may not operate properly.

• Read the instruction manual of the connected HDMI

®

 CEC 

device.

HDMI problems

• Ensure HDMI cables with the HDMI Logo (

) are 

used (

- p. 14).

• Some legacy HDMI sources may not work properly with the 

latest HDMI TV products due to new standards. Turn off 
INSTAPORT™ (

- p. 41).

Network problems

• Check the modem and its incoming cable/telephone 

connections (

- p. 21).

• Confirm your modem’s operation.
• Ensure your IP address is set up correctly.

• If using a wired network connection, check to ensure the LAN 

cables are connected properly (

- p. 21).

• Ensure the modem and router power cords are plugged in 

and the devices are operating properly.

• Ensure your IP address is set up correctly. See Section 

(

- “Setting up the Network”).

• Check to ensure proper operation of other network connected 

devices.

• Check to ensure the LAN cables are connected properly 

(

- p. 21).

• DHCP is not enabled on the router, or no router is present. 

Refer to your router’s documentation for instructions on 
enabling DHCP. If your router does not support DHCP, you 
must manually set up the IP address.

• Internet service is not available. Check your cable/DSL 

modem or contact your ISP for Internet service issues.

• Ensure the TV IP address is not the same as any other device 

on the network.
Example: IP address 192.168.0.100 and IP address 
192.168.0.101 are different addresses on the same network.

• Make sure the TV IP address is on the same subnet as the 

networked PC.
Example of proper setup: The PC has the IP address 
192.168.0.100 with the Subnet mask 255.255.255.0, the TV 
has the IP address 192.168.0.101 with the Subnet mask 
255.255.255.0; both are on the same subnet.
Example of improper setup: The PC has the IP address  
192.168.1.100 with the Subnet mask 255.255.255.0, the TV 
has the IP address 192.168.0.101 with the Subnet mask 
255.255.253.0; they are on different sub-nets.

• When using a wired home-network connection, unplug the 

LAN cables, and then reconnect them.

• When using a wireless home-network connection:

– Remove AC power from the router and the television for 

1 minute.

•Reconnect AC power to the router.
•Reconnect AC power to the television and turn it 

ON. After 2 minutes, check connection stability.

– Connect with LAN cables, if possible, and check 

connection stability.

– Repeat the wireless network setup procedure and check 

connection stability.

• The LAN cables, if used, are not connected properly 

(

- p. 21).

• The WLAN, if used, is not configured properly.
• The network setup on the Server is incorrect. Make sure both 

the DMS and TV are using the same network type (DHCP/
manual) and have compatible network settings.

• Too many DMSs are connected. You cannot connect more 

than 32 sharing devices at one time.

• The DMS is not turned ON. 
• The “server” is not a DMS device.
• Check the firewall and streaming settings on the DMS.