Avaya 4610SW Manual Do Utilizador

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Error and Status Messages
Issue 2.2 April 2005
67
Error and Status Messages
Note:
Note:
This section describes error and status messages only for those IP telephones 
having a display. For error and status messages related to installing a 4601 IP 
Telephone, see 
The 4600 Series IP Telephones issue messages in English only. The IP telephones also display 
messages from the switch, which can issue messages in the local language outside the United 
States.
Most of the messages in 
 display only for about 30 seconds, and then the telephone 
resets. The most common exception is 
Extension in Use
, which requires manual 
intervention.
Table 2: Possible Error and Status Messages During Installation of 4600 Series IP 
Telephones 
Message
Cause/Resolution
Bad Router
 
CAUSE: The telephone cannot find a router based on the information in 
the DHCP file for GIPADD. 
RESOLUTION: Change administration on DHCP, as indicated in the 
4600 Series IP Telephone LAN Administrator Guide
.
Checksum error
 
CAUSE: Downloaded application file was not downloaded or saved 
correctly.
RESOLUTION: The telephone automatically resets and attempts to 
re-initialize.
DHCP: CONFLICT
* to program
 
CAUSE: At least one of the IP address offered by the DHCP server 
conflicts with another address. 
RESOLUTION: Review DHCP server administration to identify duplicate 
IP address(es).
Discover
 
aaa.bbb.ccc.ddd 
CAUSE: The 46xx telephone is attempting to discover (and register 
with) the gatekeeper at IP address aaa.bbb.ccc.ddd
RESOLUTION: If this message appears for more than a few seconds, 
especially if the IP address keeps changing, the telephone is unable to 
contact the gatekeeper. Have the LAN Administrator verify network 
connectivity between the telephone and the gatekeeper. Alternately, 
revise the gatekeeper addresses in the DHCP/TFTP files in accordance 
with the 4600 Series IP Telephone LAN Administrator Guide to point to 
different gatekeepers.
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