Toshiba CIX-AG-NP-VA Manual Do Utilizador

The Exporting Call Information is an action, which can be triggered from a Personal 
Call Handler rule or by the user pressing a programmable key set with this action. The 
action first pops up an "Export Information" screen that allows the user to add/review 
the information to be saved. If any required fields are empty, the user must enter them 
before being allowed to export. Then when the user presses the Save button, the action 
formats and exports the information to a text file at the desired location.

The only parameter needed when defining the action is the Path & Filename to which 
the export should occur. Typically, the target destination will be over a LAN to a 
system-level PC/database, so it's usually appropriate to have a network drive mapped 
specifically to the target location (i.e. F:\). Also since exports could be occurring 
simultaneously from many different PCs, it is recommended to use one of the system 
variables like &E (your extension number) as part of the filename so that the export 
filename is unique for each PC – for example: EXT&E.IMP

Export Information requires file-sharing access with Write permissions to the target 
folder. Users must be able to browse to the target folder and create a file, or Export 
Information will fail.

The export action can be configured and customized by changing fields in the 
[Export] section of the Agnt_Ph.INI file. Following is an example configuration. 

Settings Definitions

RequiredFields=MP

RequiredFields – This parameter is used to 
designate which fields the user will be required 
to enter (cannot be left blank) when the "Export 
Information" screen is presented. The choices of 
fields includes:

M = Main Listed Telephone Number

P = Phone number (CallerID or ANI on the call)

N = Name (CallerID name)

A = Account code

D = Destination.