Nortel Networks M7410 Manual Do Utilizador

P0908510 Issue 02

Enterprise Edge Feature Programming Telephone Guide

Telephones can automatically log Call Display information for calls on an external 
line. The line must appear on that telephone but it does not have to be a ringing line.

If your system is equipped with the appropriate equipment and you have subscribed 
to the call information feature supplied by your service provider, you are able to 
capture information about incoming callers in your call log. The same feature is 
supplied by an ISDN service package that comes with calling line identification 
(CLID).

Call Log creates a record of incoming external calls. For each call the log can 
contain: 

•

sequence number in the Call Log

•

name and number of the caller

•

indication if the call was long distance

•

indication if the call was answered (and identity of who answered it)

•

time and date of the call

•

number of repeated calls from the same source

•

name of the line on which the call came

Call Log can help you to

•

keep track of abandoned or unanswered calls

•

track patterns for your callers (for example volume of calls and geographical 
location of calls)

•

record caller information quickly and accurately

•

build a personal telephone directory from log items

The long distance indicator and the caller’s name and number, may not be shown in 
the log, depending on the Call Display services provided by your local telephone 
company and the caller’s local telephone company.

To use the features on the following pages, your telephone must have spaces 
available in its Call log. Your installer programs each telephone with an appropriate 
number of spaces. 

9