Avaya 2060 Manual Do Utilizador

Page 10 - Making Calls 

Making Calls from the INDeX Directory 

Using the INDeX Directory, your phone can display a selected entry from an index of 

either extensions or speed dial names plus their numbers. There are two methods of 

selecting entries of names and numbers from the INDeX Directory: 

•  By Alpha Group 
•  By Dial by Name 

In addition, the INDeX Directory entries can be sorted either by 1

st

 name or by last 

name. The particular method used and 1

st

 or last name search is selected by your 

System Manager. Consult your System Manager for which method is available to 

you and if the sorting is by 1

stt

 or last name. 

 
To make a call using an Alpha Group search of the INDeX: 
1. Press  INDeX for an internal call or SPEED DIAL and then  INDeX for an 

external number. 

2.  Press the key matching the 1

st

 letter of the name you want. 

For example, to display the L Alpha Group, press the JKL key 3 times. The 

INDeX System displays the 1

st

 name beginning with L from it's Directory entries. 

•  To move through the names beginning with L, press the  -keys on the right 

and left of the current name. 

•  To skip forward 10 names, press  SKIP. 
•  To select another letter, press a letter key. 

3.  To dial the name/number shown, press  CALL, otherwise to exit the INDeX 

Directory, press ANSWER/RELEASE. 

 

To make a call using Dial by Name search of the INDeX: 
1. Press  INDeX for an internal call or SPEED DIAL and then  INDeX for an 

external number. 

2.  Press the key matching the 1st letter of the Name you want. 

For example, to find the name SMITH press the PQRS key. 

3.  The INDeX System begins searching it's Directory on the first press and will 

display the 1

st

 name/number immediately, in this example a name beginning with 

P. You can either: 

•  Continue dialling the letters of the name, e.g. MNO, then GHI, etc. until the 

required name (SMITH) is displayed OR. 

•  Press CYCLE to move onto the next alpha group of the PQRS key, e.g. a 

name beginning with Q. To move through the names beginning with Q, 

press the  -keys on the right and left of the current name. 

•  To select the next letter of the alpha group of the PQRS key, press CYCLE 

again. 

•  If NO MATCH is displayed, press PREVIOUS to go back one step or press 

ANSWER/RELEASE to cancel. 

4.  To dial the name/number shown, press  CALL, otherwise to exit the INDeX 

Directory, press ANSWER/RELEASE. 

Page 10 - Making Calls 

INDeX 10.0 2030/50/60 User's Guide 

Making Calls from the INDeX Directory 

38DHB0002UKFN Issue 2 (07/2002)