Samsung OfficeServ Manual Do Utilizador

 

22

When an active call is on hold, the call will be displayed in the <Held Calls> window. 

 
The columns displayed in the <Held Calls> window are described below: 
 

CID 

Phone number and name of the caller 

DID 

Phone number and name connected to the DID 

Duration 

Elapsed time since call hold 

Note 

Notes on call hold 

 

This window displays the input field for the destination number and call buttons required to 
control calls in the OfficeServ Operator.   

 
Press a number of the keyboard without putting the mouse cursor on [Destination] to see the 
number entered in the [Destination].