Samsung OfficeServ Manual Do Utilizador

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Canceling Call Transfer by using the [-] Key   
The extension number of the caller and the extension number of the final recipient are 
displayed in <Active Calls> window when the call transfer is attempted. Press the [-] key to 
cancel the call transfer.   
 
Canceling Call Transfer by using the Popup Menu   
The extension number of the caller and the extension number of the final recipient are 
displayed in <Active Calls> window when the call transfer is attempted. Right-click a device 
and then select the [Drop] menu to cancel the call transfer.   
 
Blind Transfer by using the [Enter] Key 
The extension number of the caller and the extension number of the final recipient are 
displayed in <Active Calls> window when the call transfer is attempted. Press the [Enter] key 
to complete the call transfer. 
 
Blind Transfer by using the Popup Menu 
The extension number of the caller and the extension number of the final recipient are 
displayed in <Active Calls> window when the call transfer is attempted. Right-click a device 
and then select the [Complete Transfer] menu to complete the call transfer. 
 
Blind Transfer by Drag and Drop 
Drag a call from the <Active Calls> window and drop the call on the target device displayed on 
the <BLF> window.   
 
 
Troubleshooting when call transfer fails   
 
If the recipient is absent or does not answer the transferred call, the call will 
be returned to the operator. In such cases, a ‘Reconnected’ message is 
displayed as detail information. 
 
Consultation Transfer 
This menu is used to transfer calls under the consent of the recipient. When the recipient 
answers the call, the call state will be displayed as below.   
 
 
NOTE 
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