Справочник Пользователя для Apple DPR2320TM

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•  Verify that the plug to your gateway cable modem AC adapter is properly 

inserted into an electrical outlet. 

•  Verify that your gateway cable modem AC adapter is not plugged into an 

electrical outlet that is controlled by a wall switch. If a wall switch controls the 
electrical outlet, make sure the switch is in the ON position. 

•  Verify that the POWER, CABLE, and the appropriate indicator lights for your 

network connection and on the front panel of your gateway cable modem are 
illuminated. 

•  Verify that all cables are properly connected, and that you are using the 

correct cables. 

•  Verify that your cable service is active and that it supports two-way service. 
•  Verify that TCP/IP is properly installed and configured on all devices if you 

are using the Ethernet connections. 

•  Verify that you have followed the procedure for Installing the USB Drivers 

for Windows 98SE, ME, 2000, and XP, earlier in this guide, if you are using 
the USB connection. 

•  Verify that you have called your cable service provider and given them the 

serial number and MAC address of your gateway cable modem. 

•  If you are using a cable signal splitter so that you can connect the cable 

signal to other devices, remove the splitter and reconnect the cable so that 
the gateway cable modem is connected directly to the main cable input. If the 
gateway cable modem now functions properly, the cable signal splitter may 
be defective and may need to be replaced. 

Even new devices do not always have Ethernet capabilities. Verify that your 
device has a 10/100BaseT Ethernet card and that the Ethernet driver software is 
properly installed. If you purchase and install an Ethernet card, follow the 
installation instructions very carefully. 

•  The gateway cable modem works with a standard, 75-ohm, RF coaxial cable. 

If you are using a different cable, your gateway cable modem will not function 
properly. Contact your cable service provider to determine if you are using 
the correct cable. 

•  You may need to renew the IP address on your PC. Refer to I need to 

renew the IP address on my PC, next in this section for instructions on how 
to renew the IP address for your particular operating system. 

•  Your USB interface may be malfunctioning. Refer to the troubleshooting 

information in your USB documentation.