Справочник Пользователя для Zebra Technologies S4M
95
Troubleshooting
Miscellaneous Printer Problems
10/21/05
S4M User Guide
13290L-001 Rev. A
Miscellaneous Printer Problems
identifies miscellaneous problems with the printer, the possible causes, and the
recommended solutions.
Table 19 • Miscellaneous Printer Problems
Problem
Possible Cause
Recommended Solution
The LCD displays a
language that I
cannot read
language that I
cannot read
The language parameter was
changed through the control
panel or a firmware command.
changed through the control
panel or a firmware command.
Perform the procedure in
Broken or melted
ribbon
ribbon
Darkness setting too high.
1. Reduce the darkness setting.
2. Clean the printhead thoroughly.
2. Clean the printhead thoroughly.
Ribbon tension
dancer(s) oscillate
erratically
dancer(s) oscillate
erratically
Ribbon core is not standard size
and is slipping on the spindle.
and is slipping on the spindle.
Replace ribbon with one that has a standard core
size.
size.
The LCD is missing
characters or parts of
characters
characters or parts of
characters
The LCD may need replacing.
Call a service technician.
Changes in
parameter settings
did not take effect
parameter settings
did not take effect
Parameters are set incorrectly.
1. Set parameters and save permanently.
2. Turn the printer power Off (O) and then
2. Turn the printer power Off (O) and then
On (I).
A command turned off the
ability to change the parameter.
ability to change the parameter.
Refer to the Programming Guide for the printer
language being used, or call a service technician.
language being used, or call a service technician.
A command changed the
parameter back to the previous
setting.
parameter back to the previous
setting.
Refer to the Programming Guide for the printer
language being used, or call a service technician.
language being used, or call a service technician.
If the problem continues, there
may be a problem with the
main logic board.
may be a problem with the
main logic board.
Call a service technician.
The printer fails to
calibrate or detect the
top of the label.
calibrate or detect the
top of the label.
The printer was not calibrated
for the label being used.
for the label being used.
Perform the calibration procedure in
The printer is configured for
continuous media.
continuous media.
Set the media type to noncontinuous media. See
.
The driver or software
configuration is not set
correctly.
configuration is not set
correctly.
Driver or software settings produce commands
that can overwrite the printer configuration.
Check the driver or software media-related
setting.
that can overwrite the printer configuration.
Check the driver or software media-related
setting.
Non-continuous
labels are being
treated as continuous
labels.
labels are being
treated as continuous
labels.
The printer is configured for
continuous media.
continuous media.
Set the media type to noncontinuous media. See
.
The printer was not calibrated
for the media being used.
for the media being used.
Perform the calibration procedure in