Справочник Пользователя для Lucent Technologies Comcode 108678723

Issue 1

April 2000

Troubleshooting 

6-2

Contact information 

 lists initial contact information for Lucent Technologies’ service and 

support. In cases where there is trouble and the customer cannot tell where it 
resides, call the Technical Service Organization (TSO) or Global Strategic 
Opportunities Division (GSOD) first.

Technical Service 
Organization (TSO)

■

Customers: 1-800-242-2121

■

Technicians: 1-800-248-1234

■

International: Call your local direct or indirect channel 
partner

■

NetCare® Professional 
Services (NPS)

■

1-800-237-0016

■

Data networking technical 
support

■

Domestic: 1-800-237-0016 (press 0 at the prompt, then dial 
extension 73300)

■

Outside the USA: 1-813-217-2425.

Lucent ATM switches
Services & Solution Delivery 
support

■

(choose Product Index)

or

■

DEFINITY ECS switch
Services & Solution Delivery 
support

■

Global Strategic 
Opportunities (GSO) Division

■