Руководство По Установке для Xerox FlowPort Support & Software
Installing FlowPort
Appendix A: Troubleshooting
A–5
FlowPort Fails to Run: SMTP
Service Conflict
Service Conflict
The FlowPort server is not able to start—the log file displays a message that
TCP port 25 is being used. FlowPort requires that port 25 be available. It
cannot run on the same machine as a separate mail server as port conflicts
may result.
TCP port 25 is being used. FlowPort requires that port 25 be available. It
cannot run on the same machine as a separate mail server as port conflicts
may result.
Perform the following to check the server status:
1. Go to C:\Xerox\FlowPort\log\AdminN.log.
2. Inspect the log for lines that indicate a port conflict or another reason for
2. Inspect the log for lines that indicate a port conflict or another reason for
failure.
Example:
“The Internet Fax service was unable to start up because some other SMTP
mail server is running on this machine and using TCP port 25.”
mail server is running on this machine and using TCP port 25.”
3. Disable or remove any SMTP server (or service) that is running on the
machine.
FlowPort Fails to Run: NSA
Server Fails
Server Fails
The FlowPort server is not able to start—the log file displays a message that
the NSA server has failed. FlowPort includes an FTP server which runs by
default on port 21. It cannot run on a machine where another FTP server is
running as port conflicts may result.
the NSA server has failed. FlowPort includes an FTP server which runs by
default on port 21. It cannot run on a machine where another FTP server is
running as port conflicts may result.
Perform the following to check the server status:
1. Go to C:\Xerox\FlowPort\log\AdminN.log.
2. Inspect the log for lines that indicate a port conflict or another reason for
2. Inspect the log for lines that indicate a port conflict or another reason for
failure.
Example:
“System shutting down: NSA Server failed.”
3. Disable or remove any FTP server (or service) that is running on the
machine
FlowPort Installation
Resolution