Руководство По Установке для Xerox FlowPort Support & Software
Configuring FlowPort
Appendix A: Troubleshooting
A–7
Microsoft Office Document
Printing
Printing
If there is a problem printing Microsoft documents, it is possible that on
Windows NT 4.0 servers, long directory paths (those that contain spaces and
directory names longer than 8 characters) may conflict with other directories
on the same or a different drive.
Windows NT 4.0 servers, long directory paths (those that contain spaces and
directory names longer than 8 characters) may conflict with other directories
on the same or a different drive.
Note: If Microsoft Office is already installed on the server on which
FlowPort is installed, uninstall and reinstall Office to the directory
path names using the following install procedure.
path names using the following install procedure.
Install Microsoft Office on the FlowPort server machine, using the following
conventions:
conventions:
• The directory path to which you install Office cannot contain any spaces.
• Each directory name in the path must contain eight characters or less.
For example, the following installation paths are invalid:
C:\Program Files\Microsoft Office\Office
incorrect
: contains spaces and directory names are too long
C:\Program Files\MicrosoftOffice\Office)
incorrect:
directory names are too long
C:\Program\MS Stuff\Office
incorrect:
contains a space in the directory name
These installation paths are valid:
C:\Program\MSOffice\Office
C:\MSOffice
C:\Office
C:\MSOffice
C:\Office
Note: For more information, see the Microsoft Knowledge Base
article, Q185126 Bug: Error 429 “ActiveX Component Can’t Create
Object.” Article available on Microsoft Web site,
http://www.microsoft.com.
Object.” Article available on Microsoft Web site,
http://www.microsoft.com.
Locked Scanning
Administrators: The Document Centre scan template may not work or may
stop working if a template pool was not properly set up prior to creating the
FlowPort scan template. This step must be performed in order to create scan
templates successfully.
stop working if a template pool was not properly set up prior to creating the
FlowPort scan template. This step must be performed in order to create scan
templates successfully.
For more information about setting a template pool, see the Document Centre
(CentreWare) online documentation or the “FlowPort Without CentreWare
Scanning Services” sections in the Document Centre setup documentation.
(CentreWare) online documentation or the “FlowPort Without CentreWare
Scanning Services” sections in the Document Centre setup documentation.
FlowPort Configuration
Resolution