Листовка для Xerox DocuColor 12 Printer with Fiery X12
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Error messages
This section lists error messages you might see, and provides some troubleshooting
guidelines should a problem arise with the Fiery or the Command WorkStation. If you
are unable to resolve a problem after referring to this chapter, contact your authorized
service/support center.
guidelines should a problem arise with the Fiery or the Command WorkStation. If you
are unable to resolve a problem after referring to this chapter, contact your authorized
service/support center.
Error messages
Error messages can result from problems with the print job, the Fiery, the Command
WorkStation, or the DocuColor 12. Some of the most common error conditions are
listed here.
WorkStation, or the DocuColor 12. Some of the most common error conditions are
listed here.
A DocuColor 12 error message sometimes remains displayed on the Command
WorkStation even after you have resolved the error. A time lag in communicating the
resolution of the error to the Command WorkStation may lead you to believe the error
has not been resolved. However, printing will resume and the Command WorkStation
display will be updated after a short delay.
WorkStation even after you have resolved the error. A time lag in communicating the
resolution of the error to the Command WorkStation may lead you to believe the error
has not been resolved. However, printing will resume and the Command WorkStation
display will be updated after a short delay.
When an error interferes with printing, you will see a message at the Command
WorkStation. The status bar that displays the message indicates the process where the
error occurred. Following are the messages (listed in alphabetical order), with the
appropriate corrective action for each one. You can cancel the pending print job while
you attend to the error condition. A few normal status messages are included in this list
in case they cause concern.
WorkStation. The status bar that displays the message indicates the process where the
error occurred. Following are the messages (listed in alphabetical order), with the
appropriate corrective action for each one. You can cancel the pending print job while
you attend to the error condition. A few normal status messages are included in this list
in case they cause concern.
Fiery message:
Corrective action/additional information:
Black dry ink empty
Add Black toner.
Check power & cable
There is a problem with the print engine power or cable
connection. First check to make sure that the print engine is
turned on. There may also be a problem with the cable connection
between the Fiery and the print engine. Make sure that the cable
has not come loose. The Fiery will resume printing when the cable
is securely connected to both the Fiery and the print engine.
connection. First check to make sure that the print engine is
turned on. There may also be a problem with the cable connection
between the Fiery and the print engine. Make sure that the cable
has not come loose. The Fiery will resume printing when the cable
is securely connected to both the Fiery and the print engine.
Appendix C:
Troubleshooting
Troubleshooting