Xerox DocuColor 12 Printer with Fiery X12 Folheto

This section lists error messages you might see, and provides some troubleshooting 
guidelines should a problem arise with the Fiery or the Command WorkStation. If you 
are unable to resolve a problem after referring to this chapter, contact your authorized 
service/support center. 

Error messages can result from problems with the print job, the Fiery, the Command 
WorkStation, or the DocuColor 12. Some of the most common error conditions are 
listed here.

A DocuColor 12 error message sometimes remains displayed on the Command 
WorkStation even after you have resolved the error. A time lag in communicating the 
resolution of the error to the Command WorkStation may lead you to believe the error 
has not been resolved. However, printing will resume and the Command WorkStation 
display will be updated after a short delay.

When an error interferes with printing, you will see a message at the Command 
WorkStation. The status bar that displays the message indicates the process where the 
error occurred. Following are the messages (listed in alphabetical order), with the 
appropriate corrective action for each one. You can cancel the pending print job while 
you attend to the error condition. A few normal status messages are included in this list 
in case they cause concern.

Black dry ink empty

Add Black toner.

Check power & cable

There is a problem with the print engine power or cable 
connection. First check to make sure that the print engine is 
turned on. There may also be a problem with the cable connection 
between the Fiery and the print engine. Make sure that the cable 
has not come loose. The Fiery will resume printing when the cable 
is securely connected to both the Fiery and the print engine.