Руководство По Проектированию для Cisco Cisco Aironet 350 Mini-PCI Wireless LAN Client Adapter
10-56
Enterprise Mobility 4.1 Design Guide
OL-14435-01
Chapter 10 Cisco Unified Wireless Guest Access Services
Other Features and Solution Options
•
Verify user password.
User Cannot Connect to Internet or Upstream Service
•
Verify routing to and from the anchor controller from the firewall or border router connecting to the
anchor controller(s)
anchor controller(s)
•
Verify NAT configuration on firewall or Internet border router (if applicable)
System Monitoring
Following are some monitoring commands that might be helpful in troubleshooting.
Anchor Controller
From the serial console port:
Cisco Controller) >show client summary
Number of Clients................................ 1
MAC Address AP Name Status WLAN Auth Protocol Port
----------------- ----------------- ------------- ---- ---- -------- ----
00:40:96:ac:5f:f8 10.15.9.19 Associated 3 Yes Mobile 1
Note that the protocol is mobile. The Auth field reflects the actual status of the user. If the user has
passed web auth, the field displays YES. If not, the field shows NO.
passed web auth, the field displays YES. If not, the field shows NO.
Also notice the AP name. This is the management IP address of the foreign controller (originating
controller).
controller).
From the summary information, use the client MAC to show more detail:
(Cisco Controller) >show client detail 00:40:96:ac:5f:f8
Client MAC Address............................... 00:40:96:ac:5f:f8
Client Username ................................. romaxam
AP MAC Address................................... 00:00:00:00:00:00
Client State..................................... Associated
Wireless LAN Id.................................. 3
BSSID............................................ 00:00:00:00:00:02
Channel.......................................... N/A
IP Address....................................... 10.20.31.100
Association Id................................... 0
Authentication Algorithm......................... Open System
Reason Code...................................... 0
Status Code...................................... 0
Session Timeout.................................. 86316
Client CCX version............................... No CCX support
Mirroring........................................ Disabled
QoS Level........................................ Silver
Diff Serv Code Point (DSCP)...................... disabled
802.1P Priority Tag.............................. disabled
WMM Support...................................... Disabled
Mobility State................................... Export Anchor
Mobility Foreign IP Address...................... 10.15.9.19
Mobility Move Count.............................. 1
Security Policy Completed........................ Yes
Policy Manager State............................. RUN
Policy Manager Rule Created...................... Yes
NPU Fast Fast Notified........................... Yes
Policy Type...................................... N/A