Руководство По Установке для Cisco Cisco Computer Telephony Integration OS 8.5
![Cisco](https://files.manualsbrain.com/attachments/7380d0050044647c30f5c24bbbf5d0c0b6d9bb84/common/fit/150/50/faa183d287233c52228cfea3dbc2a127fe780f60564fcb0955d9c3d1cd23/brand_logo.png)
Chapter 8 Peripheral-Specific Support
CTI OS Support
8-8
CTI OS System Manager’s Guide for Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.1(1)
Peripheral-Specific Limitations and Differences
This section lists CTI OS-related restrictions and implementation differences for
various peripherals.
various peripherals.
Alcatel
•
Conference calls can have a maximum of three parties.
•
Single-step/blind transfer or conference is not supported. Transfer and
conference calls must be consultative.
conference calls must be consultative.
CONSULTATION_CALL
IVR
DEFLECT_CALL
Aspect, Nortel Meridian, Nortel Symposium,
Rockwell Spectrum, IVR
Rockwell Spectrum, IVR
HOLD_CALL
IVR
MAKE_CALL
IVR
MAKE_PREDICTIVE_
CALL
CALL
Alcatel, Siemens Hicom, IVR
QUERY_AGENT_STATE
IVR
QUERY_DEVICE_INFO
IVR
RECONNECT_CALL
IVR
RETRIEVE_CALL
IVR
SEND_DTMF_SIGNAL
Aspect, Nortel Meridian, Nortel Symposium,
Rockwell Spectrum, IVR
Rockwell Spectrum, IVR
SET_AGENT_STATE
IVR
SNAPSHOT_CALL
IVR
SNAPSHOT_DEVICE
IVR
TRANSFER_CALL
IVR
Table 8-4
Client Control Requests NOT Available to Specific Peripherals
Unavailable Request
Peripherals