для Cisco Cisco Unified Customer Voice Portal 10.5(1)

This chapter provides:

Information about CVP media file handling.

Details about the System Media Files distributed with CVP Version 3.0.

This chapter contains important information for IVR application developers. It also may be of interest 
to Call Center Managers, CVP System Managers, and ICM/NAM System Managers. 

This section presents a brief overview of how CVP performs media file handling. It includes information 
about: 

What the Media Server is.

The media file names and types CVP supports.

How to specify the address of a media file.

Locale syntax backward compatibility.

In CVP, the Media Server is a computer or set of computers, which “serve” the media files that contain 
messages and prompts that callers will hear. There are two types of Media Servers defined in CVP 
according to the mechanism where the media file is accessed:

File Media Server: Media Files are located on the same machine as the CVP Voice Browser and 
accessed by the CVP Voice Browser using File protocol.

HTTP Media Server: Media Files are located on a remote Web server and accessed by both CVP and 
the Non-CVP Voice Browser using HTTP protocol. This type of Media Server uses standard Web 
access methods.

There is no artificial limit on the number of prompts; these pages will be limited only by file system 
capacity.