Листовка для Cisco Cisco Wireless Control System Version 4.0
Customer Case Study
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Network Solution
To provide the widespread access to the new clinical documentation system that clinical staff
required, as well as to support a new nurse paging system at larger sites, Sheltering Arms needed
a highly flexible, manageable wireless network. To protect patient confidentiality and help ensure
compliance with U.S. regulations such as the Health Insurance Portability and Accountability Act,
the system also needed to be extremely secure. After reviewing several possible options, Gathright
chose the Cisco
®
Unified Wireless Network Solution, part of the Cisco Cisco Medical-Grade
Network.
The Cisco Medical-Grade Network provides a highly responsive and trusted environment for
securely sharing vital healthcare information. It improves interactions among stakeholders
throughout the entire healthcare community by delivering the right information, to the right people,
at the point-of-need. As part of the Cisco Medical-Grade Network infrastructure, a Cisco Unified
Wireless Network provides access to critical information at the point-of-need with a scalable, cost-
effective solution. The Cisco Unified Wireless Network delivers mobility, security, and instant
access to data applications which can help healthcare organizations accelerate responsiveness,
increase productivity, and improve the quality of care provided.
Sheltering Arms already had a Cisco Medical-Grade Network LAN and had previously deployed
Cisco IP communications solutions to provide voice services at its facilities. This experience with
Cisco played a major role in the decision to choose Cisco again for the wireless solution.
“Cisco had been there to support us throughout our previous implementations, and it seemed like
a natural progression to work with Cisco when we were ready for wireless,” says Gathright. “We
evaluated the Cisco solution against other wireless technologies, and it was the most scalable,
most secure, and most manageable product that we could find.”
Sheltering Arms worked with the organization’s longtime technology partner, Cisco Certified
Partner Packet360. Packet360 has deployed Cisco wired and wireless solutions for many years,
and has won multiple awards from Cisco for its expertise and customer service, including being
named “Technology Excellence Partner of the Year for Unified Communications and Security” in
2007. Packet360 helped Sheltering Arms deploy the Cisco Unified Wireless Network Solution
across the enterprise in preparation for the rollout of the clinical information system. At the two
inpatient hospitals, the organization also deployed a quiet nurse paging system based on the
Cisco wired and wireless voice network.
Sheltering Arms used Emergin software to integrate the Cisco IP communications system with the
organization’s Rauland nurse call system, allowing nurses to receive alerts and call back patients
directly using Cisco wireless IP phones. The solution also integrates with the hospital’s IPcelerate
IP telephony application to provide paging and 911 alerting. The fact that Sheltering Arms already
used a Cisco IP voice system made adding the new paging solution a relatively simple proposition.
“We evaluated the Cisco Unified Wireless Network
against other wireless technologies, and it was the most
scalable, most secure, and most manageable product
that we could find.”
against other wireless technologies, and it was the most
scalable, most secure, and most manageable product
that we could find.”
—Travis Gathright, director, Management Information Systems, Sheltering Arms