Примечания к выпуску для Cisco Cisco Agent Desktop 8.5
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Release Notes for Cisco Agent Desktop Release 8.5
Installation Notes
•
Support for 32-bit Microsoft Windows 7 Professional, Enterprise, and Ultimate
•
Support for 64-bit Microsoft Windows 7 running the Windows 32-bit on Windows 64-bit (WoW64)
emulation layer
emulation layer
•
Desktop Monitoring and Recording on Agent Desktop with Windows 7 64-bit operating system
running in compatibility mode (WoW64)
running in compatibility mode (WoW64)
•
Localization in Finnish
Release 8.5(2a)
•
Cisco Desktop Administrator enhanced to enable/disable supervisor’s ability to send chat messages
and team messages
and team messages
•
Support for CAD services running on Windows Server 2008 r2
Release 8.5(4)
•
Bug fixes
Installation Notes
For step-by-step installation and upgrade instructions, see the Cisco CAD Installation Guide for
Release 8.5. To view this document, go to:
Release 8.5. To view this document, go to:
Selecting the Appropriate Data Store
It is strongly recommended that you review the section, “Selecting the Appropriate Data Store” in the
Cisco CAD Installation Guide before you install CAD for guidance on choosing the appropriate type of
data store for your environment.
Cisco CAD Installation Guide before you install CAD for guidance on choosing the appropriate type of
data store for your environment.
Release 8.5(2) Superceded by Release 8.5(2a)
Release 8.5(2) has been superceded and replaced by Release 8.5(2a). If Release 8.5(2) has been applied,
it must be uninstalled from the server and clients before installing 8.5(2a).
it must be uninstalled from the server and clients before installing 8.5(2a).
Installing CAD 8.5 in a Swedish Environment
When installing CAD 8.5 in a Swedish environment, the following steps must be performed.
Step 1
Install the CAD 8.5(1) services.
Step 2
When the CAD Configuration Setup utility launches automatically after the installation is finished, close
it without completing any configuration steps.
it without completing any configuration steps.