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Step 6
System Mode. If you wish to obtain information from all the Web Services Managers that are
part of your Unified CVP environment, you can change to system mode to issue system-wide
commands.
To enable system mode, type system at the prompt.
.
Unified System CLI: System Mode
Enter the CLI's system mode by typing system at the command prompt and then execute the
commands exactly like the local version of the CLI for interactive mode.
In system mode, the Unified System CLI automatically detects the Operations Console, which
acts as a seed device, and extracts the solution topology automatically based on devices
configured in the Operations Console. System mode enables the System CLI to iteratively go
to each supported box in the background and run the command that was executed by you in
system mode.
Note: System CLI initialization for the very first system mode command execution, or for the
system init command, may take a few minutes to complete, especially when there are a lot of
devices in a Unified CVP solution, or if devices are unreachable, or network timeouts are
involved.
Optionally, you can limit the system command to execute only on a certain device group or list
of servers.
Device group is automatically populated based on:
Device type (CVP, ICM, IOS, CUP, UCM as an example)
Device IP/hostname wildcard (LOC-1*, 10.86.129.* as an example for branch office
deployments)
Device pool (defined within the Operations Console)
When the System CLI executes the system command, the System CLI queries each device in
the list and caches the responses locally during its first time initialization process, or when
system init is executed. The cache enables the system command to be executed quickly for
subsequent sessions.
If an error is reported due to an unreachable destination or incorrect credentials for a specific
device during the execution of a system command , then the device will be marked OFFLINE
in the System CLI cache. Use system init to retry this device.
The most common command to receive all information from all the components in a Unified
CVP solution deployment is:
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 8.0(1)
218
Chapter 4: Using Cisco Serviceability Tools
Unified System CLI