для Cisco Cisco Customer Voice Portal 8.0(1)

Provides an introductory discussion of the

reporting server and points to documents that

detail its sizing, installation, and configuration.

Explains how to work with Unified CVP

templates in the Unified IC reporting product.

Presents the Unified CVP templates that can

be imported into—and generated

from—Unified IC and how they are populated

from the reporting database.
Documents the reporting database schema.

Discusses concepts to keep in mind while

managing the database, such as data retention,

backup, and purge.

Provides a list of best practices.

 - Point your browser to 

 (http://docwiki.cisco.com/

wiki/Main_Page) to read troubleshooting information for Unified CVP and for Unified IC. This

publicly-available site is offered to all and can be edited by anyone who has a cisco.com user

id and password.

To locate Unified CVP and Unified IC tips, click the icon for Cisco Products. Then look under

the "U"s.

Related Documentation

Planning your Unified CVP solution is an important part of the process in setting up Unified

CVP. Cisco recommends that you read the 

 (http://www.cisco.com/en/US/products/

sw/custcosw/ps1006/products_implementation_design_guides_list.html) before configuring

your Unified CVP solution.

 - You can find the complete documentation set for Unified CVP on 

(http://www.cisco.com/en/US/products/sw/custcosw/ps1006/

tsd_products_support_series_home.html).

The documentation set includes the:

•

Installation and Upgrade Guide

•

Configuration and Administration Guide

•

Planning Guide

The documentation set for Cisco Unified Intelligence Center is 

 (http://

www.cisco.com/en/US/products/ps9755/tsd_products_support_series_home.html).

Reporting Guide for Cisco Unified Customer Voice Portal Release 8.0(1)