Руководство По Установке для Cisco Cisco Unified Customer Voice Portal 10.5(1)

Removing Unified CVP Software with the Installation Program...........................................................47
Removing Unified CVP Software from Windows Control Panel...........................................................48

Component and Hardware Changes........................................................................................................52
Upgrading Unified CVP Software.............................................................................................................54

Backing Up the Unified CVP Disk........................................................................................................54
Working with Cisco Security Agent (CSA)...........................................................................................54
Upgrading Cisco Unified CVP VXML Server and Unified Call Studio..................................................54
Special Considerations for CVP 3.1 Migrations...................................................................................56
Migrating Previously-Deployed Unified CVP 4.0 Voice Applications....................................................57
Upgrading Other Unified CVP Software to Release 4.1......................................................................57
Upgrading Non-CVP Software.............................................................................................................58

Migrating from Queue and Transfer to Comprehensive.......................................................................59
Migrating from Queue and Transfer to Comprehensive with SIP.........................................................60
Migrating from Queue and Transfer to Comprehensive with H.323.....................................................61
Migrating Comprehensive or Call Director Deployment Models from H.323 to SIP.............................62
Migrating VXML Servers from Windows to AIX....................................................................................63
Migrating from Tomcat to WebSphere Application Server ...................................................................64
Adding Reporting or ICM Lookup Capability to Standalone VXML Server .........................................64

Installation and Upgrade Guide for Cisco Unified Customer Voice Portal Release 4.1(1)